Eptura Workplace incident

S1 - Inablility to Access iOffice

Resolved after 47 minutes, affecting System Status, on May 31, 2023.

resolved May 31, 2023, 03:13 PM UTC

As no additional customers have reported this issue, we are marking this issue as resolved.

Started
May 31, 2023, 02:26 PM UTC
Resolved
May 31, 2023, 03:13 PM UTC
Duration
47m
Detected by Pingoru
May 31, 2023, 02:26 PM UTC

Affected components

System Status

Update timeline

  1. investigating May 31, 2023, 02:26 PM UTC

    We are currently investigating an issue where multiple users are unable to access iOffice. When attempting to login, you are presented with an error "Connection Timed Out"

  2. monitoring May 31, 2023, 02:32 PM UTC

    This issue only impacted SSO users. The team has identified and implemented a fix. We will be in a monitoring phase.

  3. resolved May 31, 2023, 03:13 PM UTC

    As no additional customers have reported this issue, we are marking this issue as resolved.

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