Eptura Workplace incident

S2 - Inability to Access Eptura Workplace and Slowness

Resolved after 12 hours 20 minutes, affecting System Status, on August 28, 2024.

resolved Aug 28, 2024, 04:01 PM UTC

As we have not seen further service disruptions after the fix was implemented, we have moved to the Resolved Phase. A Detailed RCA will be posted in this incident in 10 business days. Please stay subscribed to the page to receive updates automatically.

Started
Aug 28, 2024, 03:41 AM UTC
Resolved
Aug 28, 2024, 04:01 PM UTC
Duration
12h 20m
Detected by Pingoru
Aug 28, 2024, 03:41 AM UTC

Affected components

System Status

Update timeline

  1. investigating Aug 28, 2024, 03:41 AM UTC

    We are currently investigating an issue with Eptura Workplace. We will update you when we have more information.

  2. monitoring Aug 28, 2024, 05:08 AM UTC

    A fix has been implemented. We are moving into the Monitoring Phase.

  3. resolved Aug 28, 2024, 04:01 PM UTC

    As we have not seen further service disruptions after the fix was implemented, we have moved to the Resolved Phase. A Detailed RCA will be posted in this incident in 10 business days. Please stay subscribed to the page to receive updates automatically.

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