Eptura Workplace incident
S2 - Workplace authentication service issue - Users unable to login intermittently
Resolved after 20 hours 49 minutes, affecting System Status, on June 4, 2025.
We have continued monitoring and are pleased to confirm that the issue affecting intermittent login failures for Workplace users has been fully resolved with no further disruptions observed. A detailed Root Cause Analysis (RCA) will be published within 10 business days. Thank you for your continued patience and understanding.
Affected components
Update timeline
- investigating Jun 04, 2025, 10:49 AM UTC
An issue with Workplace authentication service has been reported. Our Infrastructure team is looking into the issue.
- monitoring Jun 04, 2025, 12:53 PM UTC
A fix has been implemented and we are currently monitoring the same.
- resolved Jun 05, 2025, 07:38 AM UTC
We have continued monitoring and are pleased to confirm that the issue affecting intermittent login failures for Workplace users has been fully resolved with no further disruptions observed. A detailed Root Cause Analysis (RCA) will be published within 10 business days. Thank you for your continued patience and understanding.
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