Envoy incident

Dashboard and mobile app are slow to load

Minor Resolved View vendor source →

Envoy experienced a minor incident on February 5, 2025 affecting Envoy Dashboard, lasting 4h 11m. The incident has been resolved; the full update timeline is below.

Started
Feb 05, 2025, 02:25 PM UTC
Resolved
Feb 05, 2025, 06:37 PM UTC
Duration
4h 11m
Detected by Pingoru
Feb 05, 2025, 02:25 PM UTC

Affected components

Envoy Dashboard

Update timeline

  1. investigating Feb 05, 2025, 02:25 PM UTC

    We are currently experiencing slow load times on our dashboard and mobile app. Our team is investigating the issue

  2. monitoring Feb 05, 2025, 03:29 PM UTC

    The dashboard and mobile app load time issue has been mitigated, and performance is improving. We are monitoring for full recovery

  3. resolved Feb 05, 2025, 06:37 PM UTC

    The dashboard and mobile app load times issue has been resolved. Thank you for your patience. Please reach out to support team via [email protected] for any further questions