Envoy incident

Envoy products are experiencing an outage

Major Resolved View vendor source →

Envoy experienced a major incident on May 8, 2026 affecting Envoy Dashboard and Visitor registration and 1 more component, lasting 2h. The incident has been resolved; the full update timeline is below.

Started
May 08, 2026, 01:16 AM UTC
Resolved
May 08, 2026, 03:17 AM UTC
Duration
2h
Detected by Pingoru
May 08, 2026, 01:16 AM UTC

Affected components

Envoy DashboardVisitor registrationDeliveriesRoomsMaps

Update timeline

  1. investigating May 08, 2026, 01:16 AM UTC

    We are currently looking into the issue to identify the root cause.

  2. monitoring May 08, 2026, 01:40 AM UTC

    The issue has been identified, and we’re seeing improvements across all product functionality.

  3. monitoring May 08, 2026, 01:53 AM UTC

    We are continuing to monitor for any further issues.

  4. resolved May 08, 2026, 03:17 AM UTC

    This incident has been resolved.