Envoy experienced a critical incident on March 26, 2025 affecting Rooms and Maps, lasting 1h 10m. The incident has been resolved; the full update timeline is below.
Affected components
RoomsMaps
Update timeline
- investigating Mar 26, 2025, 11:16 PM UTC
We are investigating an issue with maps and rooms tab not loading. Our team is actively working to determine the cause. We apologize for the inconvenience this has caused and appreciate your patience while our team is working on it. For any questions, please reach out to Envoy Support via [email protected]
- monitoring Mar 26, 2025, 11:52 PM UTC
The rooms and maps should be operational now, and we are currently monitoring
- resolved Mar 27, 2025, 12:27 AM UTC
The incident has been resolved. Please reach out to Envoy Support via [email protected] for any questions/concerns!