Envoy incident

Visitor Log may appear empty after navigating to the Invite Log

Minor Resolved View vendor source →

Envoy experienced a minor incident on April 2, 2025 affecting Envoy Dashboard, lasting 32m. The incident has been resolved; the full update timeline is below.

Started
Apr 02, 2025, 12:57 PM UTC
Resolved
Apr 02, 2025, 01:30 PM UTC
Duration
32m
Detected by Pingoru
Apr 02, 2025, 12:57 PM UTC

Affected components

Envoy Dashboard

Update timeline

  1. investigating Apr 02, 2025, 12:57 PM UTC

    We are receiving some reports that when leaving the Visitor Log on the Envoy Web Dashboard, navigating to the Invite Log and then back to the Visitor Log, the Visitor Log may appear empty. Logging out of the dashboard and then back in should return normal functionality. Our teams are investigating the cause.

  2. monitoring Apr 02, 2025, 01:00 PM UTC

    A fix has been implemented and we are monitoring performance.

  3. resolved Apr 02, 2025, 01:30 PM UTC

    The incident has been resolved and we are continuing to monitor performance.