Envoy experienced a minor incident on August 27, 2026 affecting Auto Check-in via Access Control and Auto-Check in via Wifi Integrations, lasting 2h 44m. The incident has been resolved; the full update timeline is below.
Affected components
Auto Check-in via Access ControlAuto-Check in via Wifi Integrations
Update timeline
- identified Aug 27, 2026, 05:48 PM UTC
An issue causing delays in the auto sign-in pipeline has been identified and fixed. We are working to monitor and speed up processing to bring processing back to real-time, shortly.
- monitoring Aug 27, 2026, 07:11 PM UTC
We are seeing events catch up to real-time.
- resolved Aug 27, 2026, 08:32 PM UTC
Auto sign-in has been processing in real-time and has remained stable. This incident is resolved.