Envoy experienced a critical incident on October 16, 2025 affecting Email notifications, lasting 14m. The incident has been resolved; the full update timeline is below.
Affected components
Email notifications
Update timeline
- investigating Oct 16, 2025, 04:55 PM UTC
We are currently experiencing issues with our email service, causing email notifications to not be sent as expected. Our team is working closely to identify the root cause and restore normal functionality as soon as possible. We apologize for the inconvenience and appreciate your patience while we work on resolving this issue. For any further questions, please contact Envoy Support via [email protected].
- resolved Oct 16, 2025, 05:09 PM UTC
The email service is restored