Envoy experienced a minor incident on October 20, 2025 affecting AWS ec2-us-east-1 and AWS eks-us-east-1 and 1 more component, lasting 1h 59m. The incident has been resolved; the full update timeline is below.
Affected components
AWS ec2-us-east-1AWS eks-us-east-1AWS rds-us-east-1AWS elasticache-us-east-1AWS redshift-us-east-1AWS autoscaling-us-east-1AWS rekognition-us-east-1AWS kafka-us-east-1
Update timeline
- investigating Oct 20, 2025, 07:39 AM UTC
We are investigating elevated error rates in our platform due to an ongoing AWS incident in the us-east-1 region.
- investigating Oct 20, 2025, 07:53 AM UTC
Envoy in-chat support and https://help.envoy.com are both affected by the incident.
- monitoring Oct 20, 2025, 09:34 AM UTC
A fix has been implemented and we are monitoring results.
- resolved Oct 20, 2025, 09:39 AM UTC
This incident has been resolved.