Envoy incident

Users are not able to export Visitor logs and access Analytics on the Envoy Dashboard

Major Resolved View vendor source →

Envoy experienced a major incident on October 20, 2025 affecting Envoy Dashboard and Analytics, lasting 5h 50m. The incident has been resolved; the full update timeline is below.

Started
Oct 20, 2025, 08:00 AM UTC
Resolved
Oct 20, 2025, 01:50 PM UTC
Duration
5h 50m
Detected by Pingoru
Oct 20, 2025, 08:00 AM UTC

Affected components

Envoy DashboardAnalytics

Update timeline

  1. investigating Oct 20, 2025, 01:33 PM UTC

    We are currently investigating this issue.

  2. resolved Oct 20, 2025, 01:50 PM UTC

    This incident has been resolved.