Envoy incident

Email notifications are not being sent

Minor Resolved View vendor source →

Envoy experienced a minor incident on November 3, 2025 affecting Envoy Dashboard and Email notifications, lasting 1h 15m. The incident has been resolved; the full update timeline is below.

Started
Nov 03, 2025, 04:15 PM UTC
Resolved
Nov 03, 2025, 05:30 PM UTC
Duration
1h 15m
Detected by Pingoru
Nov 03, 2025, 04:15 PM UTC

Affected components

Envoy DashboardEmail notifications

Update timeline

  1. investigating Nov 03, 2025, 04:51 PM UTC

    We are currently experiencing issues with our email service, causing host email notifications to not be sent as expected. Our team is working closely to identify the root cause and restore normal functionality as soon as possible. We apologize for the inconvenience and appreciate your patience while we work on resolving this issue. For any further questions, please contact Envoy Support via [email protected].

  2. resolved Nov 03, 2025, 05:30 PM UTC

    This incident has been resolved.