Envoy incident

Envoy Print failing to start

Major Resolved View vendor source →

Envoy experienced a major incident on November 10, 2025 affecting Visitor registration, lasting 3h 28m. The incident has been resolved; the full update timeline is below.

Started
Nov 10, 2025, 10:40 AM UTC
Resolved
Nov 10, 2025, 02:09 PM UTC
Duration
3h 28m
Detected by Pingoru
Nov 10, 2025, 10:40 AM UTC

Affected components

Visitor registration

Update timeline

  1. investigating Nov 10, 2025, 10:40 AM UTC

    We are currently investigating this issue.

  2. identified Nov 10, 2025, 02:02 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Nov 10, 2025, 02:02 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Nov 10, 2025, 02:08 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Nov 10, 2025, 02:09 PM UTC

    This incident has been resolved.