Entri incident
Delays in SSL certificate issuance on Entri Power and Entri Secure
Entri experienced a minor incident on September 2, 2026 affecting Power API and Power Connection hrough Entri Modal and 1 more component, lasting 5h 25m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Sep 02, 2026, 08:54 PM UTC
Status: Identified Our certificate provider, Let's Encrypt, is performing scheduled maintenance on its production systems today, September 2, from 20:30 to 22:30 UTC. During this window, new SSL certificate issuance and renewals for Entri Power and Entri Secure may be delayed or fail temporarily. Existing certificates and live sites are not affected. We are monitoring the situation and will post an update once the maintenance is complete. Affected components Power API (Degraded performance) Certificates renewal (Degraded performance) Certificates issuance (Degraded performance) Power Connection hrough Entri Modal (Degraded performance) Secure API (Degraded performance)
- resolved Sep 03, 2026, 02:19 AM UTC
Status: Resolved Let's Encrypt has completed its scheduled maintenance and certificate issuance is back to normal on Entri Power and Entri Secure. Any certificates that were delayed during the window will be issued automatically; no action is needed on your side. Affected components Power Connection hrough Entri Modal (Operational) Secure API (Operational) Power API (Operational) Certificates renewal (Operational) Certificates issuance (Operational)