Entri experienced a minor incident on September 11, 2026 affecting Power API and Secure API, lasting 1h 30m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 11, 2026, 01:58 AM UTC
Status: Investigating Our certificate provider, Let's Encrypt, is investigating elevated Domain Control Validation failure rates. This can delay or prevent new SSL certificates from being issued for Entri Power and Entri Secure. Domains with certificates already in place are not affected and continue to serve traffic normally. We are tracking the upstream status closely and will post an update as soon as we know more. Affected components Secure API (Degraded performance) Power API (Degraded performance)
- resolved Sep 11, 2026, 03:29 AM UTC
Status: Resolved "Let's Encrypt has resolved the underlying issue and validations are succeeding. New certificate provisioning for Entri Power and Entri Secure is operating normally. Existing domains were not affected at any point. " Affected components Secure API (Operational) Power API (Operational)