Entrata Outage History

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Pingoru has recorded 50 incidents for Entrata: 2 in the last 12 months and 0 in the last 90 days.

Source: status.entrata.com

50incidents recorded
2last 12 months
0last 90 days
13 hourstypical duration
Incidents per month
012AprMayJunJulAugSepOct0
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOct0%
Pingoru began tracking Entrata in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 202600 of 720 (0%)
May 202614 of 744 (0%)
June 202600 of 720 (0%)
July 202600 of 744 (0%)
August 202600 of 744 (0%)
September 202600 of 720 (0%)
October 202600 of 526 (0%)

Incidents, newest first

Major May 26, 2026 Intermittent UI access issue 3h 29m Entrata Standard Application, Entrata Rapid Application

Started May 26, 2026, 02:40 PM UTC· resolved May 26, 2026, 06:09 PM UTC

  1. identified May 26, 2026, 02:40 PM UTC

    Some clients are experiencing intermittent issues with accessing Entrata. Our teams are aware of the issue and are actively working towards resolution.

  2. identified May 26, 2026, 02:42 PM UTC

    We are continuing to work on a fix for this issue.

  3. identified May 26, 2026, 03:56 PM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring May 26, 2026, 05:23 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved May 26, 2026, 06:09 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor February 9, 2026 Entrata Standard Login Degraded Performance 22h 48m Entrata Standard Login

Started Feb 09, 2026, 05:46 PM UTC· resolved Feb 10, 2026, 04:35 PM UTC

  1. investigating Feb 09, 2026, 05:46 PM UTC

    We are investigating an issue causing some users to be logged out unexpectedly and experience intermittent login issues in Entrata Standard. Our engineering teams are actively reviewing system metrics and backend services to identify the root cause. We will provide updates as more information becomes available.

  2. identified Feb 09, 2026, 06:26 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Feb 09, 2026, 08:09 PM UTC

    Mitigation efforts are under way. We are seeing improvements in system behavior and continue to monitor closely while changes are applied to ensure stability.

  4. monitoring Feb 09, 2026, 09:25 PM UTC

    The actions taken to address the login issues impacting Entrata Standard have reduced the impact. We are continuing to monitor system performance closely to ensure stability and will provide additional updates if needed.

  5. resolved Feb 10, 2026, 04:35 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice April 29, 2025 Increased API errors for 16 minutes. Now resolved 16m API

Started Apr 29, 2025, 04:14 PM UTC· resolved Apr 29, 2025, 04:30 PM UTC

  1. resolved Apr 29, 2025, 04:14 PM UTC

    Increased API errors for 16 minutes. Now resolved

Read the full incident report →

Major January 7, 2025 Email Delay 6h 37m Entrata Standard Application, Entrata Rapid Application

Started Jan 07, 2025, 06:36 PM UTC· resolved Jan 08, 2025, 01:14 AM UTC

  1. identified Jan 07, 2025, 06:36 PM UTC

    We are currently experiencing delays in the delivery of 2FA emails and Message Center emails. The issue has been identified as originating from a third-party service, and we are actively working to resolve it. At this time, we are unable to provide an estimated timeframe for email delivery.

  2. identified Jan 07, 2025, 06:39 PM UTC

    We are continuing to work on a fix for this issue.

  3. identified Jan 07, 2025, 07:01 PM UTC

    We are still unable to provide an estimated timeframe for email delivery.

  4. identified Jan 07, 2025, 07:23 PM UTC

    We are continuing to work on a fix for this issue. We are still unable to provide an estimated timeframe for email delivery.

  5. identified Jan 07, 2025, 07:45 PM UTC

    We are continuing to work on a fix for this issue. We are still unable to provide an estimated timeframe for email delivery.

  6. identified Jan 07, 2025, 08:05 PM UTC

    We are continuing to work on a fix for this issue. We are still unable to provide an estimated timeframe for email delivery.

  7. identified Jan 08, 2025, 12:15 AM UTC

    We are continuing to work on a fix for this issue. We are still unable to provide an estimated timeframe for email delivery.

  8. resolved Jan 08, 2025, 01:14 AM UTC

    This issue has been resolved and emails are now being sent out. Thank you for your patience.

Read the full incident report →