Entrata incident

Intermittent UI access issue

Major Resolved View vendor source →

Entrata experienced a major incident on May 26, 2026 affecting Entrata Standard Application and Entrata Rapid Application, lasting 3h 29m. The incident has been resolved; the full update timeline is below.

Started
May 26, 2026, 02:40 PM UTC
Resolved
May 26, 2026, 06:09 PM UTC
Duration
3h 29m
Detected by Pingoru
May 26, 2026, 02:40 PM UTC

Affected components

Entrata Standard ApplicationEntrata Rapid Application

Update timeline

  1. identified May 26, 2026, 02:40 PM UTC

    Some clients are experiencing intermittent issues with accessing Entrata. Our teams are aware of the issue and are actively working towards resolution.

  2. identified May 26, 2026, 02:42 PM UTC

    We are continuing to work on a fix for this issue.

  3. identified May 26, 2026, 03:56 PM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring May 26, 2026, 05:23 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved May 26, 2026, 06:09 PM UTC

    This incident has been resolved.