Affected components
Update timeline
- investigating Feb 09, 2026, 05:46 PM UTC
We are investigating an issue causing some users to be logged out unexpectedly and experience intermittent login issues in Entrata Standard. Our engineering teams are actively reviewing system metrics and backend services to identify the root cause. We will provide updates as more information becomes available.
- identified Feb 09, 2026, 06:26 PM UTC
The issue has been identified and a fix is being implemented.
- identified Feb 09, 2026, 08:09 PM UTC
Mitigation efforts are under way. We are seeing improvements in system behavior and continue to monitor closely while changes are applied to ensure stability.
- monitoring Feb 09, 2026, 09:25 PM UTC
The actions taken to address the login issues impacting Entrata Standard have reduced the impact. We are continuing to monitor system performance closely to ensure stability and will provide additional updates if needed.
- resolved Feb 10, 2026, 04:35 PM UTC
This incident has been resolved.
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