Resolved after 2 hours 14 minutes, affecting Entrata Standard Application and Entrata Rapid Application and 1 more, on December 1, 2022.
A fix has been put in place, any performance and login issues should be resolved. We will continue to monitor to ensure full recovery.
Affected components
Update timeline
- investigating Dec 01, 2022, 04:41 PM UTC
We are currently investigating this issue. Entrata login and general performance is impacted.
- investigating Dec 01, 2022, 05:00 PM UTC
We are continuing to investigate this issue. Performance has improved for the time being.
- investigating Dec 01, 2022, 05:15 PM UTC
We have identified the source of the slowness and have begun implementing the fix.
- monitoring Dec 01, 2022, 05:29 PM UTC
A fix has been put in place, any performance and login issues should be resolved. We will continue to monitor to ensure full recovery.
- resolved Dec 01, 2022, 06:55 PM UTC
This incident has been resolved.
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