EnterpriseAlumni incident

SSO Login / Customer Reported Intermittent Failure

Minor Vendor's status page →

Resolved on May 3, 2021.

resolved May 03, 2021, 12:38 PM UTC

Singular customer has noted a time out with the SAML requests for customers logging in via SSO. The impact is only for Administrator Accounts and we have been unable to reproduce. We will continue to monitor the situation.

Started
May 03, 2021, 12:38 PM UTC
Resolved
May 03, 2021, 12:38 PM UTC
Duration
–
Detected by Pingoru
May 03, 2021, 12:38 PM UTC

Update timeline

  1. resolved May 03, 2021, 12:38 PM UTC

    Singular customer has noted a time out with the SAML requests for customers logging in via SSO. The impact is only for Administrator Accounts and we have been unable to reproduce. We will continue to monitor the situation.

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