Maintenance completed on September 14, 2026, affecting Core services.
Password reset for users authenticated through Enreach Identity without Azure federation will remain disabled as a permanent security measure. We are unable to safely restore this functionality at this time. If affected, please contact support to reset your password. We apologize for the ongoing inconvenience.
Affected components
Update timeline
- identified Aug 19, 2026, 07:07 AM UTC
Due to a recently identified critical security vulnerability affecting our identity management platform, the password reset functionality has been temporarily disabled as a precautionary measure. Affected users: Users authenticated through Enreach Identity without Azure federation. If you need to reset your password while this functionality is unavailable, please contact our support team for assistance. We apologize for any inconvenience. Password reset functionality will be restored as soon as it is safe to do so.
- identified Aug 19, 2026, 07:14 AM UTC
We are continuing to work on a fix for this issue.
- resolved Sep 14, 2026, 02:05 PM UTC
Password reset for users authenticated through Enreach Identity without Azure federation will remain disabled as a permanent security measure. We are unable to safely restore this functionality at this time. If affected, please contact support to reset your password. We apologize for the ongoing inconvenience.
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