Enreach Networks incident
Some services down due to major Microsoft outage
Resolved after 12 hours 26 minutes, affecting Voice for Browser and Voice for Salesforce and 1 more, on October 29, 2025.
Microsoft has implemented fixes and services seem to recover. There could be still issues present, but retrying multiple times will hopefully open services. Enreach will continue to monitor the situation.
Affected components
Update timeline
- identified Oct 29, 2025, 05:25 PM UTC
Some of the Enreach services are not working fully or partly due to major Microsoft outage. Microsoft is working on the solution and we will update the situation once services start coming up.
- identified Oct 29, 2025, 05:31 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Oct 29, 2025, 08:27 PM UTC
Microsoft has implemented fixes and services seem to recover. There could be still issues present, but retrying multiple times will hopefully open services. Enreach will continue to monitor the situation.
- resolved Oct 30, 2025, 05:51 AM UTC
This incident has been resolved.
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