Enreach Networks incident
Post-Call Transcript Processing Delays - Silo04
Enreach Networks is currently experiencing a minor incident affecting Core services, which began 3h ago. The vendor's full update timeline is below.
Affected components
Core services
Update timeline
- identified May 28, 2026, 01:42 PM UTC
Dear Customer, Enreach is investigating problems in post-call transcript processing in Silo04 during 28.5. Transcripts might be missing or processing is delayed. The cause is identified, but the processing will still take time and most likely is finished by tomorrow morning. We'll update additional information as soon as the processing progresses.