Enreach Networks incident
Incident report. WebRCT client login failures.
Minor Vendor's status page →
Resolved after 2 hours 12 minutes, affecting Voice for Browser and Voice for Salesforce and 1 more, on October 30, 2023.
A fix has been implemented and we are monitoring the results.
Affected components
Voice for BrowserVoice for SalesforceVoice for Dynamics 365
Update timeline
- investigating Oct 30, 2023, 07:49 AM UTC
Dear Customer, Enreach is investigating possible problem in part of communication services. Part of WebRTC logins are currently failing. This incident is impacting products Voice for Browser, Voice for Salesforce and Voice for D365 in all silos. We'll update additional information as soon as we know more about the incident.
- monitoring Oct 30, 2023, 08:02 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 30, 2023, 10:01 AM UTC
This incident has been resolved.
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