Enreach Networks incident

Call traffic / Telia mobiles

Resolved after 1 day 8 hours, affecting Mobile Finland Telia, on November 17, 2023.

identified Nov 17, 2023, 10:41 AM UTC

Dear Customer, Small portion of Telia mobile subscriptions are failing to make outbound phone calls. We've also noted that some call's might have anonymous a-number, even though user set the a-num to be visible. Problem has been identified and Telia is investigating the incident in their network. We'll update additional information as soon as we know more about the incident.

Started
Nov 17, 2023, 10:41 AM UTC
Resolved
Nov 18, 2023, 07:04 PM UTC
Duration
1d 8h
Detected by Pingoru
Nov 17, 2023, 10:41 AM UTC

Affected components

Mobile Finland Telia

Update timeline

  1. identified Nov 17, 2023, 10:41 AM UTC

    Dear Customer, Small portion of Telia mobile subscriptions are failing to make outbound phone calls. We've also noted that some call's might have anonymous a-number, even though user set the a-num to be visible. Problem has been identified and Telia is investigating the incident in their network. We'll update additional information as soon as we know more about the incident.

  2. resolved Nov 18, 2023, 07:04 PM UTC

    This incident has been resolved.

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