Enreach Networks incident

Voice Analytics

Major Vendor's status page →

Resolved after 46 minutes, affecting Voice Analytics, on March 21, 2024.

monitoring Mar 21, 2024, 11:49 AM UTC

A fix has been implemented and we are monitoring the results.

Started
Mar 21, 2024, 11:44 AM UTC
Resolved
Mar 21, 2024, 12:31 PM UTC
Duration
46m
Detected by Pingoru
Mar 21, 2024, 11:44 AM UTC

Affected components

Voice Analytics

Update timeline

  1. investigating Mar 21, 2024, 11:44 AM UTC

    Dear Customer, Enreach is investigating problem Voice Analytics services. This incident impacts all customers using Voice Analytics product. We'll update additional information as soon as we know more about the incident.

  2. monitoring Mar 21, 2024, 11:49 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 21, 2024, 12:31 PM UTC

    This incident has been resolved.

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