Enreach Networks incident

Call traffic Sweden fixed line and outbound down

Resolved after 2 hours 36 minutes, affecting Fixed Line Sweden, on August 27, 2024.

monitoring Aug 27, 2024, 12:27 PM UTC

Traffic seems to be now working normally. We are investigating with the partner operator what happened. Calls were impacted between 15:01 and 15:17.

Started
Aug 27, 2024, 12:18 PM UTC
Resolved
Aug 27, 2024, 02:55 PM UTC
Duration
2h 36m
Detected by Pingoru
Aug 27, 2024, 12:18 PM UTC

Affected components

Fixed Line Sweden

Update timeline

  1. investigating Aug 27, 2024, 12:18 PM UTC

    Dear Customer, Enreach is investigating possible problem in part of telephony call traffic towards Sweden. Fixed line calls and outbound calls to Sweden are affected. We'll update additional information as soon as we know more about the incident.

  2. monitoring Aug 27, 2024, 12:27 PM UTC

    Traffic seems to be now working normally. We are investigating with the partner operator what happened. Calls were impacted between 15:01 and 15:17.

  3. resolved Aug 27, 2024, 02:55 PM UTC

    This incident has been resolved.

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