Enreach Networks incident
Voice for Android mobile app notifications not working
Resolved after 4 hours 41 minutes, affecting Voice for Enreach mobile app, on September 6, 2024.
Incident resolved The issue with Voice for Android notifications has been resolved. A new version of the app, version 2024.2.1, is being rolled out to Google Play where it will be available shortly. Please update your mobile app to this latest version to restore the notification functionality. Thank you for your patience.
Affected components
Update timeline
- investigating Sep 06, 2024, 07:00 AM UTC
Dear Customer, We are currently investigating an issue with the Voice for Android mobile app notifications. Some of our Android users are not receiving notifications through the app. We will provide further updates as soon as more information becomes available. Thank you for your patience.
- resolved Sep 06, 2024, 11:42 AM UTC
Incident resolved The issue with Voice for Android notifications has been resolved. A new version of the app, version 2024.2.1, is being rolled out to Google Play where it will be available shortly. Please update your mobile app to this latest version to restore the notification functionality. Thank you for your patience.
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