Resolved after 14 days 18 hours, affecting Mobile Finland DNA, on September 4, 2024.
A fix has been implemented and we are monitoring the results.
Affected components
Update timeline
- investigating Sep 04, 2024, 11:22 AM UTC
Dear Customer, Enreach is investigating possible problem in part of telephony call traffic. It seems that about 2% of calls via DNA operator are currently failing. Operator is investigating the problem. We'll update additional information as soon as we know more about the incident.
- identified Sep 11, 2024, 12:32 PM UTC
The situation has been detected and is being corrected by the operator. We continue to monitor the event. Most call traffic works normally.
- monitoring Sep 17, 2024, 03:44 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 19, 2024, 06:20 AM UTC
This incident has been resolved.
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