Enjin incident

Issue with Enjin Platform Account Management

Resolved after 6 hours 22 minutes, affecting Enjin Platform and Enjin Canary, on April 9, 2024.

identified Apr 09, 2024, 08:42 AM UTC

We are aware of an issue that is preventing the creation of new accounts on the Enjin Platform, as well as resetting passwords.

Started
Apr 09, 2024, 08:42 AM UTC
Resolved
Apr 09, 2024, 03:05 PM UTC
Duration
6h 22m
Detected by Pingoru
Apr 09, 2024, 08:42 AM UTC

Affected components

Enjin PlatformEnjin Canary

Update timeline

  1. identified Apr 09, 2024, 08:42 AM UTC

    We are aware of an issue that is preventing the creation of new accounts on the Enjin Platform, as well as resetting passwords.

  2. resolved Apr 09, 2024, 03:05 PM UTC

    This incident has been resolved.

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