Enjin incident

Missing Migrate/Claim Banner on Enjin Wallet

Resolved after 1 day 23 hours, affecting Token Migration, on April 14, 2024.

identified Apr 15, 2024, 07:37 PM UTC

iOS users can upgrade to v2.9.2 to claim migrated tokens. Android users continue to remain affected whilst we await review of v2.9.11.

Started
Apr 14, 2024, 11:36 AM UTC
Resolved
Apr 16, 2024, 10:41 AM UTC
Duration
1d 23h
Detected by Pingoru
Apr 14, 2024, 11:36 AM UTC

Affected components

Token Migration

Update timeline

  1. identified Apr 14, 2024, 11:36 AM UTC

    Reports of missing migrate and claim banner on the Enjin Wallet app has been identified. Fix is being prepared and updates will be provided accordingly. Apologies for the inconveniences.

  2. identified Apr 15, 2024, 07:37 PM UTC

    iOS users can upgrade to v2.9.2 to claim migrated tokens. Android users continue to remain affected whilst we await review of v2.9.11.

  3. resolved Apr 16, 2024, 10:41 AM UTC

    This incident has been resolved.

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