Enjin incident

Performance Downtime on Enjin Canary Testnet

Resolved after 1 day 22 hours, affecting Enjin Canary, on July 1, 2024.

monitoring Jul 02, 2024, 02:04 AM UTC

A fix has been implemented and results are being monitored. New transactions should now proceed accordingly while recent affected transactions will be synced accordingly.

Started
Jul 01, 2024, 01:42 AM UTC
Resolved
Jul 03, 2024, 12:32 AM UTC
Duration
1d 22h
Detected by Pingoru
Jul 01, 2024, 01:42 AM UTC

Affected components

Enjin Canary

Update timeline

  1. investigating Jul 01, 2024, 01:42 AM UTC

    A technical issue related to the Enjin Cloud Platform (Testnet) is currently being investigated and may affect users' Platform transactions on the Canary Matrixchain. For any related issues, kindly reach out to enjin.io/support while the matter is being resolved.

  2. monitoring Jul 02, 2024, 02:04 AM UTC

    A fix has been implemented and results are being monitored. New transactions should now proceed accordingly while recent affected transactions will be synced accordingly.

  3. resolved Jul 03, 2024, 12:32 AM UTC

    This incident has been resolved.

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