Resolved after 50 days 13 hours, affecting Enjin Wallet and Canary Relaychain and 1 more, on July 15, 2024.
We are continuing to work on a fix for this issue.
Affected components
Update timeline
- investigating Jul 15, 2024, 09:47 PM UTC
Users may encounter unsuccessful attempts of transactions or stuck on loading status on Canary Matrixchain and Canary Relaychain networks, particularly on Enjin Wallet due to a technical issue the team is currently working on. Apologies for the inconveniences. Updates will be provided as this temporary downtime is restored.
- identified Jul 18, 2024, 01:52 AM UTC
A fix is currently being implemented.
- identified Aug 06, 2024, 09:41 AM UTC
A new wallet build containing fixes for this incident is pending for release. Apologies for the delay, more updates will be provided accordingly.
- identified Aug 23, 2024, 07:54 AM UTC
We are continuing to work on a fix for this issue.
- resolved Sep 04, 2024, 10:52 AM UTC
This incident has been resolved.
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