Endicia incident

Issues Printing International Postage with UPS Carrier

Resolved after 1 hour 56 minutes, affecting Endicia Online (Printing postage using a Web Browser) and Endicia Downloadable (Print postage using our Windows application) and 1 more, on July 18, 2024.

investigating Jul 18, 2024, 11:44 PM UTC

Endicia Engineers have identified an issue that may temporarily affect some of our customers' ability to print postage and shipping labels to international destinations when using UPS as the carrier. We are working to quickly resolve this issue and will provide an update when it is available. We apologize for the inconvenience.

Started: Jul 18, 2024, 11:44 PM UTC
Resolved: Jul 19, 2024, 01:41 AM UTC
Duration: 1h 56m
Detected by Pingoru: Jul 18, 2024, 11:44 PM UTC

Affected components

Endicia Online (Printing postage using a Web Browser)Endicia Downloadable (Print postage using our Windows application)Endicia DAZzle (Print postage with downloadable software for the PC)Endicia for Mac (Print postage with downloadable software for Mac)Endicia API (Endicia Label Server)

Update timeline

investigating Jul 18, 2024, 11:44 PM UTC

Endicia Engineers have identified an issue that may temporarily affect some of our customers' ability to print postage and shipping labels to international destinations when using UPS as the carrier. We are working to quickly resolve this issue and will provide an update when it is available. We apologize for the inconvenience.
resolved Jul 19, 2024, 01:41 AM UTC

This incident has been resolved.

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