Enara Health incident

Provider app: member weights and device sync unavailable (Resolved)

Resolved on October 14, 2026, affecting section-351289 (Member and Provider Apps).

resolved Oct 14, 2026, 11:10 PM UTC

Affected: Provider app (member health data); Member app (scale and Apple Health sync). Providers could not view member weight history, preferences or notification settings, and some readings did not sync. Everything is working normally after resolution at 4:05 PM PT.

Started
Oct 14, 2026, 11:10 PM UTC
Resolved
Oct 14, 2026, 11:10 PM UTC
Duration
–
Detected by Pingoru
Oct 14, 2026, 11:10 PM UTC

Affected components

section-351289 (Member and Provider Apps)

Update timeline

  1. resolved Oct 14, 2026, 11:10 PM UTC

    Affected: Provider app (member health data); Member app (scale and Apple Health sync). Providers could not view member weight history, preferences or notification settings, and some readings did not sync. Everything is working normally after resolution at 4:05 PM PT.

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