Employee Advocacy incident

Employee Advocacy Outage

Resolved after 3 hours 9 minutes, affecting Employee Advocacy - Web Application, on September 11, 2024.

resolved Sep 11, 2024, 04:36 PM UTC

Employee Advocacy was down from approximately 8:00 am (CDT) to 8:20 am (CDT) on Wednesday, September 11th. We released a fix and the issue is now resolved. Thank you for your patience and understanding while this issue was being resolved.

Started
Sep 11, 2024, 01:27 PM UTC
Resolved
Sep 11, 2024, 04:36 PM UTC
Duration
3h 9m
Detected by Pingoru
Sep 11, 2024, 01:27 PM UTC

Affected components

Employee Advocacy - Web Application

Update timeline

  1. investigating Sep 11, 2024, 01:27 PM UTC

    Employee Advocacy is temporarily unavailable and our engineers are working to restore access as quickly as possible. Customers will see a 502 or 504 error message when attempting to access to platform. We apologize for any inconvenience. Please subscribe to receive status updates.

  2. monitoring Sep 11, 2024, 01:36 PM UTC

    Employee Advocacy was down from approximately 8:00 am (CDT) to 8:20 am (CDT) on Wednesday, September 11th. We have released a fix and are monitoring the results.

  3. resolved Sep 11, 2024, 04:36 PM UTC

    Employee Advocacy was down from approximately 8:00 am (CDT) to 8:20 am (CDT) on Wednesday, September 11th. We released a fix and the issue is now resolved. Thank you for your patience and understanding while this issue was being resolved.

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