EMnify experienced a minor incident on May 19, 2025 affecting User Interface and API, lasting 1h 41m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 19, 2025, 10:30 AM UTC
Dear Customers, We are investigating an issue affecting the display of new events in the portal since 09:30 UTC. We will publish an update shortly.
- identified May 19, 2025, 10:35 AM UTC
Our engineering team has identified the issue and is currently working on a fix. No data will be lost, and events via the Data Streamer are working as expected.
- monitoring May 19, 2025, 10:54 AM UTC
Our team has deployed a fix, and events have started displaying. It may take up to 60 minutes for all events to appear. We will continue to monitor the situation closely.
- resolved May 19, 2025, 12:11 PM UTC
The incident has been resolved, and all events are now synchronized. Please contact our Customer Support team if you are still experiencing any issues.