Elixir incident

Awanui Labs eOrder system offline

Ongoing since 08:19 PM UTC, affecting Awanui eOrder.

identified Oct 29, 2026, 08:19 PM UTC

Awanui Labs have informed us their eOrder system is currently unavailable due to a connection issue on their infrastructure. Please revert to down-time procedures. How long will this take to be resolved? They have advised there is no ETA at present

Started
Oct 29, 2026, 08:19 PM UTC
Resolved
Ongoing
Duration
● 5m
Detected by Pingoru
Oct 29, 2026, 08:19 PM UTC

Affected components

Awanui eOrder

Update timeline

  1. identified Oct 29, 2026, 08:19 PM UTC

    Awanui Labs have informed us their eOrder system is currently unavailable due to a connection issue on their infrastructure. Please revert to down-time procedures. How long will this take to be resolved? They have advised there is no ETA at present

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