Resolved after 1 hour 37 minutes, affecting Elixir Platform, on January 22, 2025.
We have resolved the issue related to Healthlink messages not sending. We are now working on a solution to send the messages that have been affected.
Affected components
Update timeline
- investigating Jan 22, 2025, 10:07 PM UTC
We are currently investigating an issue with sending Healthlink Messages from Elixir.
- investigating Jan 22, 2025, 10:13 PM UTC
We have identified an issue affecting outgoing Healthlink messages. While incoming messages are being received without problems, sending messages is currently impacted.
- monitoring Jan 22, 2025, 11:29 PM UTC
We have resolved the issue related to Healthlink messages not sending. We are now working on a solution to send the messages that have been affected.
- monitoring Jan 22, 2025, 11:31 PM UTC
We are continuing to monitor for any further issues.
- monitoring Jan 22, 2025, 11:31 PM UTC
We have resolved the issue related to Healthlink messages not sending. We are now working on a solution to send the messages that have been affected.
- resolved Jan 22, 2025, 11:44 PM UTC
This incident has been resolved.
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