Elixir incident

Xero Connection Issues

Resolved after 1 hour 43 minutes, affecting Xero Ltd - API Accounting API, on January 31, 2025.

monitoring Jan 31, 2025, 01:43 AM UTC

Xero have resolved the issue. Our testing confirms the same on this side. We'll monitor this closely for the next hour.

Started
Jan 31, 2025, 01:15 AM UTC
Resolved
Jan 31, 2025, 02:59 AM UTC
Duration
1h 43m
Detected by Pingoru
Jan 31, 2025, 01:15 AM UTC

Affected components

Xero Ltd - API Accounting API

Update timeline

  1. investigating Jan 31, 2025, 01:15 AM UTC

    We are investigating reports that the Xero connection is reporting errors. Please monitor this issue for updates.

  2. investigating Jan 31, 2025, 01:31 AM UTC

    At this stage it appears the problem could be with the Xero API. We have submitted an error report to Xero and will keep this issue updated.

  3. monitoring Jan 31, 2025, 01:43 AM UTC

    Xero have resolved the issue. Our testing confirms the same on this side. We'll monitor this closely for the next hour.

  4. resolved Jan 31, 2025, 02:59 AM UTC

    This incident has been resolved.

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