Resolved after 15 minutes, affecting Elixir Platform, on May 30, 2025.
A fix has been pushed and we are now monitoring the incident.
Affected components
Elixir Platform
Update timeline
- investigating May 30, 2025, 02:30 AM UTC
We are getting some reports of Elixir having trouble with logging in and accessing patients files. We are aware of the issue and working on a resolution.
- identified May 30, 2025, 02:30 AM UTC
We have identified the issue and are currently working on a fix.
- monitoring May 30, 2025, 02:39 AM UTC
A fix has been pushed and we are now monitoring the incident.
- resolved May 30, 2025, 02:45 AM UTC
This incident has been resolved.
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