Elixir incident

Sending Letter via Healthlink

Resolved after 2 minutes, affecting Elixir Platform, on June 12, 2025.

monitoring Jun 12, 2025, 08:50 PM UTC

A fix has been implemented. Our internal tests show this is now working.

Started
Jun 12, 2025, 08:48 PM UTC
Resolved
Jun 12, 2025, 08:51 PM UTC
Duration
2m
Detected by Pingoru
Jun 12, 2025, 08:48 PM UTC

Affected components

Elixir Platform

Update timeline

  1. investigating Jun 12, 2025, 08:48 PM UTC

    We are aware of an issue involving sending letters via Healthlink. We are currently investigating this issue.

  2. identified Jun 12, 2025, 08:49 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jun 12, 2025, 08:50 PM UTC

    A fix has been implemented. Our internal tests show this is now working.

  4. resolved Jun 12, 2025, 08:51 PM UTC

    This incident has been resolved.

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