Resolved after 13 hours 12 minutes, on November 11, 2024.
The maintenance has been completed, and all services are back online. Thank you for your patience. We apologise for any inconvenience caused .
Update timeline
- investigating Nov 11, 2024, 09:54 AM UTC
We are currently investigating an issue with cp63\. We aim to restore services as soon as possible. We apologise for the inconvenience..
- identified Nov 11, 2024, 01:14 PM UTC
We have identified an issue with the server not loading the kernel correctly, preventing it from booting. Attempts to repair the issue are not working as expected. We are working with the upstream software provider to further troubleshoot and rectify the issue. We hope to have the server online as soon as possible. We apologise for any inconvenience experienced..
- monitoring Nov 11, 2024, 01:29 PM UTC
The issue has been resolved and services are back online. We apologise for any inconvenience experienced..
- monitoring Nov 11, 2024, 10:47 PM UTC
We’re currently performing maintenance to fix the recent kernel loading issue. This work will help ensure long-term stability and prevent similar issues in the future..
- resolved Nov 11, 2024, 11:07 PM UTC
The maintenance has been completed, and all services are back online. Thank you for your patience. We apologise for any inconvenience caused .
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