Elite 3E Cloud systems incident

ALL REGIONS - Degraded Performance - Azure Analysis Services

Minor Resolved View vendor source →

Elite 3E Cloud systems experienced a minor incident on May 8, 2024 affecting 3E DATA INSIGHTS and 3E DATA INSIGHTS and 1 more component, lasting 3h 52m. The incident has been resolved; the full update timeline is below.

Started
May 08, 2024, 01:15 PM UTC
Resolved
May 08, 2024, 05:08 PM UTC
Duration
3h 52m
Detected by Pingoru
May 08, 2024, 01:15 PM UTC

Affected components

3E DATA INSIGHTS3E DATA INSIGHTS3E DATA INSIGHTS3E DATA INSIGHTS3E DATA INSIGHTS

Update timeline

  1. investigating May 08, 2024, 01:15 PM UTC

    Starting at approximately 22:00 UTC on 05 May 2024, you have been identified as a customer using Azure Analysis Services who may experience failures while connecting with the B2B authentication. The Microsoft team has determined that this issue was caused by a recent deployment. Mitigation efforts are ongoing as we proceed with the process of rolling back to a known healthy build. Some customers should start to observe signs of recovery. Given the time-sensitive nature of this task, our next update will be provided within 11 hours or as events warrant.

  2. investigating May 08, 2024, 01:17 PM UTC

    We are continuing to investigate this issue.

  3. identified May 08, 2024, 01:17 PM UTC

    The issue has been identified and a fix is being implemented.

  4. resolved May 08, 2024, 05:08 PM UTC

    This incident has now been resolved by Microsoft.