Elite 3E Cloud systems incident

[US] Workspace degraded performance

Minor Resolved View vendor source →

Elite 3E Cloud systems experienced a minor incident on September 19, 2024 affecting 3E WORKSPACE, lasting 20m. The incident has been resolved; the full update timeline is below.

Started
Sep 19, 2024, 03:11 PM UTC
Resolved
Sep 19, 2024, 03:31 PM UTC
Duration
20m
Detected by Pingoru
Sep 19, 2024, 03:11 PM UTC

Affected components

3E WORKSPACE

Update timeline

  1. investigating Sep 19, 2024, 03:11 PM UTC

    We are taking necessary mitigation steps to bring Workspace back to full operational status.

  2. identified Sep 19, 2024, 03:11 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Sep 19, 2024, 03:21 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Sep 19, 2024, 03:31 PM UTC

    This incident has been resolved.