Eleos Technologies incident
App Manager Eleos Platform Metrics Are Not Loading
Eleos Technologies experienced a minor incident on January 6, 2026 affecting App Manager, lasting 1h 24m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- monitoring Jan 06, 2026, 04:17 PM UTC
Platform Metrics in App Manager are failing to load for users during this time due to an issue with an upstream provider. We're monitoring and will post updates as we receive them from our provider.
- monitoring Jan 06, 2026, 05:02 PM UTC
We are continuing to monitor as we await for more updates from our upstream provider at this time.
- monitoring Jan 06, 2026, 05:24 PM UTC
Platform Metrics in App Manager seem to be loading now for some users as our upstream provider have indicated that they have deployed a fix and are monitoring the rollout. We'll continue to provide more updates as we receive them.
- resolved Jan 06, 2026, 05:41 PM UTC
Our upstream provider has indicated this issue has been resolved, and we're seeing Platform Metrics successfully load in App Manager.