Eleos Technologies experienced a minor incident on July 16, 2026 affecting Document Hub and Drive Axle and Document Delivery, lasting 8m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- monitoring Jul 16, 2026, 12:23 PM UTC
Document processing times are increased and documents are currently delayed by about 30 minutes. We've mitigated the underlying issue and we are nearly done processing the queue of delayed documents. We'll post another update when the remaining backlog is fully processed.
- monitoring Jul 16, 2026, 12:23 PM UTC
We are continuing to monitor for any further issues.
- resolved Jul 16, 2026, 12:31 PM UTC
We've processed all delayed documents and new documents are being processed within our target processing time. We're sorry for the disruption. If you see unexpected behavior or remaining issues, please contact support for assistance.