Eleos Technologies incident

Elevated Error Rates

Minor Resolved View vendor source →
Started
Mar 05, 2026, 07:57 PM UTC
Resolved
Mar 05, 2026, 08:13 PM UTC
Duration
15m
Detected by Pingoru
Mar 05, 2026, 07:57 PM UTC

Affected components

APIApp ManagerMobile Apps

Update timeline

  1. investigating Mar 05, 2026, 07:57 PM UTC

    We are currently experiencing elevated error rate across the Eleos Mobile Platform beginning at 14:50 EDT. We are currently engaged in investigation, and will post an update with more information in 20 minutes.

  2. monitoring Mar 05, 2026, 08:07 PM UTC

    We've rolled back the offending change and error rates have returned to normal, beginning recovery at 19:50 UTC and returning to normal levels at 20:02 UTC. 95th percentile response time latency is still higher than expected and we are monitoring.

  3. resolved Mar 05, 2026, 08:13 PM UTC

    Response times have returned to normal levels and the APIs and apps are reporting normal telemetry.

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