Eleos Technologies experienced a minor incident on March 5, 2026 affecting API and App Manager and 1 more component, lasting 15m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Mar 05, 2026, 07:57 PM UTC
We are currently experiencing elevated error rate across the Eleos Mobile Platform beginning at 14:50 EDT. We are currently engaged in investigation, and will post an update with more information in 20 minutes.
- monitoring Mar 05, 2026, 08:07 PM UTC
We've rolled back the offending change and error rates have returned to normal, beginning recovery at 19:50 UTC and returning to normal levels at 20:02 UTC. 95th percentile response time latency is still higher than expected and we are monitoring.
- resolved Mar 05, 2026, 08:13 PM UTC
Response times have returned to normal levels and the APIs and apps are reporting normal telemetry.