Elements.cloud incident

Sync failures due to Salesforce outage

Resolved after 5 hours 48 minutes, on September 16, 2026.

monitoring Sep 16, 2026, 11:23 AM UTC

We are currently observing numerous sync failures in Production due to an ongoing issue on Salesforce's side. Salesforce is returning HTTP 503 (service unavailable / maintenance) errors, which is causing our integrations to fail. This is a Salesforce-side outage, confirmed by widespread reports on Downdetector. Our team is actively monitoring the situation. No action is required from your side — syncs will resume automatically once Salesforce restores service. Sorry for the inconvenience. We'll post an update as soon as we have more information.

Started
Sep 16, 2026, 11:23 AM UTC
Resolved
Sep 16, 2026, 05:12 PM UTC
Duration
5h 48m
Detected by Pingoru
Sep 16, 2026, 11:23 AM UTC

Update timeline

  1. monitoring Sep 16, 2026, 11:23 AM UTC

    We are currently observing numerous sync failures in Production due to an ongoing issue on Salesforce's side. Salesforce is returning HTTP 503 (service unavailable / maintenance) errors, which is causing our integrations to fail. This is a Salesforce-side outage, confirmed by widespread reports on Downdetector. Our team is actively monitoring the situation. No action is required from your side — syncs will resume automatically once Salesforce restores service. Sorry for the inconvenience. We'll post an update as soon as we have more information.

  2. resolved Sep 16, 2026, 05:12 PM UTC

    This incident has been resolved.

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