elegant incident

Email delivery intermittent failure

Minor

Resolved after 31 minutes, affecting Email Delivery, on October 14, 2025.

investigating Oct 14, 2025, 09:13 PM UTC

Our email delivery service provider has indicated that the API to send emails is currently experiencing performance degradation and timeouts. It is being investigated and we will provide an update as we receive them.

Started: Oct 14, 2025, 09:13 PM UTC
Resolved: Oct 14, 2025, 09:45 PM UTC
Duration: 31m
Detected by Pingoru: Oct 14, 2025, 09:13 PM UTC

Affected components

Email Delivery

Update timeline

investigating Oct 14, 2025, 09:13 PM UTC

Our email delivery service provider has indicated that the API to send emails is currently experiencing performance degradation and timeouts. It is being investigated and we will provide an update as we receive them.
resolved Oct 15, 2025, 01:03 AM UTC

The issue has been resolved.

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